General Issues Experienced By Student Loan Applicants And How To Resolve Them

If you are applying for the student loan and you are experiencing difficulties proceeding to complete and submit your application, this post is for you. In this post, I have listed common general issues experienced by student loan applicants to help the apply for the loan successfully.

Please, read carefully and follow the instructions below:

1. Failed JAMB Verification

SOLUTION: Students should make sure they have JAMB-accredited admissions to avoid this issue.

2. Failed NIN Verification

SOLUTION: Students are to ensure that the name format (First Name, Last Name & Middle Name) on both JAMB Number and NIN match.

3. Applicants who did not receive verification mail

SOLUTION: The student most likely imputed the wrong email (They should reach out to our support agents with their JAMB number and correct email).

4. Applicants who have issues verifying educational information

SOLUTION: Applicants are to contact their DICTs to ensure their details (Full Name, Matric Number, JAMB reg Number and School Fees) are properly captured in the student verification system.

5. Failed BVN Verification

SOLUTION: Students are to ensure that the bank Account Number provided is tied to the Bank Verification Number (BVN).

Students are also to ensure that the name format (First Name, Last Name & Middle Name) on both BVN and NIN match.

6. Unable to request for the loan due to lack of institutional fees

SOLUTION: Applicants must contact their DICTs to ensure that their school fees are properly uploaded in the student verification system.

Drop whatever questions that you have about student loan application and I will provide answers.

13 Comments

    • To resolve the bank verification failed issue, make sure that the name on your BVN is written as it is in your JAMB and bank account.
      For example, if your name is Nafhad Salihu Mohammed, then it should appear like this;

      BVN: Nafhad Salihu Mohammed
      NIN: Nafhad Salihu Mohammed
      Bank Account: Nafhad Salihu Mohammed
      JAMB: Nafhad Salihu Mohammed

      If it’s not written like the example above, then you need to contact NELFUND support team for assistance.

  1. I made a mistake in my account number while registering student loan and it already verified and approved but they didn’t credit me because of incorrect account number

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