The management of student loan, NELFUND, said it is aware that some students are facing challenges trying to apply on the Student Loan Application portal.
NELFUND, in a bid to calm the nerves of the applicants, addressed some of the issues collectively as follows:
1. If your school is not on the list of Institutions;
ANS:- Contact your ICT department to reach out to NELFUND.
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2. If your JAMB number is not verifying;
ANS:- Contact your school to ensure your admission is supported by JAMB.
3. If you are a student from any state owned institution who is trying to apply;
ANS:- Hold on for now, rollout phase starts with only federal institutions.
4. If you can’t see any institution in the dropdown list;
ANS:- Please check your internet connection and refresh your browser.
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5. If you are not able to verify your account via email;
ANS:- Ensure that you are entering the correct email address.
6. If your matriculation number cannot be verified on the portal;
ANS:- Contact the ICT department in your school to upload your records to the Students Verification System (SVS).
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